We are committed to supporting the investment process for retail investors, our CoVESTORS. To educate and engage with investors we had to deliver the appropriate level and amount of information at all stages of their investment journey. Overloading them with a paper-based application process at the end of a very streamlined online platform was not what we wanted. FUND.ID is ideal for the CoVESTA investment community due to its seamless integration into our transactional platform. We have been able to incorporate FUND.ID into the existing user process as it is designed to significantly reduce the fund application and compliance process requirements we need to meet. In effect, we have removed a major friction point for our investors.
We are using FUND.ID for fund administration and this allows us to identify investors accurately online and provide them with a PIN to securely process their investment application. No wet signatures are required, and this keeps our investors online whether that is from a desktop or mobile device. It’s not only more efficient, the automation helps us stay focused on servicing our customers.